Coffee Bean Solution turns you into a Click Company  Turning you into a Click Company

The Coffee Bean System is designed to turn you into a Click Company. It is based on three elements: the people inside and outside of your company, the Streams where you organize your work and the specific tools you need to do your job.

Coffee Bean Technology uses Streams, which are based on the same principles adopted by Google Wave* for real time communication and collaboration. Streams are dynamic and continuous workplaces where employees and customers talk and work together to get their jobs done, solve problems, and share knowledge-and-insights based on their experiences. Streams are flexible and open, allowing you to bring the right tools and people together. In the Coffee Bean System, your Streams are connected to each other and to other peoples' Streams the same way you work with other people in projects, strategies and opportunities today. Because the Coffee Bean System understands how all Streams are related, it will automatically provide the most relevant Streams to you as you work while engaging with fellow colleagues and customers. Coffee Bean's System redefines the social CRM experience and ushers in a new era for powerful decision making tools and real time analysis.

The Coffee Bean System applies the power of Enterprise 2.0 for collaboration, communication and community to your business so all people are connected to talk and work together in real time. Coffee Bean Technology is the catalyst you need to change how your business operates and how customers feel about your company.

Turning You Into a Click Company logo
The Click Company Coffee Bean Solution turns you into a Click Company

The Click Company is used as a metaphor to represent a company aligned with the new reality. Such a company has incorporated into its culture the changes in behavior and attitude brought to its customers and employees by the digital medium.

The Click Company adopts business models based on customer and employee participation, and is less centralized, linear and hierarchical. It lets customers and the market directly participate in and affect company operations in real time.

Coffee Bean System Benefits Your Company in Many Ways Coffee Bean Solution turns you into a Click Company
  1. Increase business performance because you can seamlessly communicate and collaborate on everything from opportunities to important strategic initiatives. Your organization can recognize change as it happens and respond accordingly.
  2. Convert satisfied customers into true advocates by allowing them to participate through many touch points and tools with your business and with their peers.
  3. Increase the number of opportunities converted to sales because the customer is fully engaged in a transparent buying process using Sales Streams to collaborate and communicate.
  4. Provide better products and services by capturing customer needs through the Knowledge Streams.
  5. Increase business focus and alignment by engaging your customers and employees in open, authentic and transparent communications.
  6. Increase brand effectiveness by listening to your customers and incorporating their experiences into your marketing.
  7. Increase marketing ROI by better tracking of marketing initiatives, increasing conversion of leads and turning the customer voice into a marketing resource and vehicle.

Curious to learn more about becoming a Click Company by using Coffee Bean's System? We are interested in hearing from you, just drop us a note.

Contact Coffee Bean Coffee Bean Solution turns you into a Click Company

 

* "Google Wave is an online software application product of Google, described as a personal communication and collaboration tool. It was first announced at the Google IO conference on May 27, 2009. It is a web-based service, computing platform, communications protocol designed to merge email, instant messaging, wikis, and social networking. " Source: Wikipedia