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BLOGS Social Business The Twitterfeed is Dead

The Twitterfeed is Dead

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Twitter is transport more than interaction tool

 

When Wired Magazine recently declared on its cover "The web is dead", it really meant that the Internet is becoming primarily a transport infrastructure and that applications (be it an iPhone app or a web 2.0 widget) running on the client will use it to communicate with servers in the cloud.  The model of a central server serving static user interface pages and action buttons to a browser that does not leverage local computing power is dying.

That is not new. In the 1980's we shifted from mainframes computers to client-server architectures. Same evolution, same pattern. Can that be the case for micro blogging as well?

There is no question that the emergence of Twitter is  an incredible development. While the majority of the Internet users are still not there, those who are tend to become intense users quickly.

Twitter users are getting tired

People have debated the 140-character limitation endlessly. That feature made it primarily a transport infrastructure. Most of the posts in my timeline are a headline and a link to content stored outside Twitter.

As users connect to more than 75 other users or so, they can no longer keep up with their Twitter timeline. As marketers hijack popular hashtags, it becomes difficult to see the big picture of a discussion without spending unjustifiable amount of time separating signal from noise.

It is true that the Social Media communication protocol is recipient-discretion and nobody should feel pressured to read everything that passes the screen, but I see (and feel) signs of tiredness.

But Twitter still can be incredibly useful as a social transport

Change is coming. As we discover that transport infrastructures such as the Internet and Twitter are generally useful for different applications, creative people find ways to use it. Most intense users of Twitter are now using tools such as HootSuite or TweetDeck to help visualize posts of interest. A single-threaded timeline is no longer viable.

A new generation of applications are now using Twitter transport to add new features to specialized applications (be it Social CRM, Customer Service, Movie Reviews...). Filtering technology (social or algorithmic) can be applied. Timelines can be brought into the context where work is being done so it becomes a tool, not a distraction.

In the past days, we saw a deluge of posts announcing that "the xxx daily is out at Paper.li". Aggregating micro blogging posts using a newspaper metaphor sounds like a step backwards or a bridge: if you are old-style and cannot keep up with Twitter, we will package them in old-style newspaper format for you. Reading glasses not provided.

But, as I look at my paper.li page (which aggregates posts from people I follow), I realize it is a darn good way of getting the big picture without having to watch a time line all day. Sure, it is using Twitter as transport and leveraging the effects of social media, but it is delivering a different user experience.

All I am saying is that it is becoming obvious that the Twitter is just a transport. The killer app for interacting with that transport is still to emerge. Things like HootSuite and Paper.li are just the beginning.

The Twitterfeed is already dead and I had not noticed.

Long life Twitter Transport.

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  • My Private Parts
  • Symbols, Storytelling and Corporate Culture
  • 8 Checkpoints for Customer Engagement
  • Business Decisions, Analysis and Social Media
  • Customer Service: Not Saving Transaction, but Keeping Company Promise
  • Sales Presentations: Are You Hot or What?
  • The Boundaryless Corporation
  • Was it as good for you as it was for me?
  • Business and Relationships
  • Klout: Like.
  • Social Media and B2B Sales - Change is coming
  • Customer Service through Twitter - Sustainable?
  • The Social Media Protocol
  • Social Marketing Funnel [graphic]
  • Customer Service and Free Lunches
  • The latest E20 wonder: Inter-Dimensional Gate
  • How does Social Media Scale Personal Engagement?
  • Social Media Campaigns - Market Segmentation
  • "Consumerization" - What is new with that?
  • Is Crowdsourcing Just The New Stone Soup?
  • Professional Services - What is your product?
  • Managing the Social Marketing Funnel
  • Organic Leadership: Business from the bottom-up
  • Social Marketing Campaigns for B2B Marketers
  • Not My Fault
  • Analyzing is more than just Counting
  • Can Old Dogs Learn New Social Business Tricks?
  • Focus on Mission, Deliver Customer Experience
  • Social SMB - Be more Open in 2011
  • Social Media: The Impact on Customer Surveys
  • Social LeadGen for Real-World SMB Marketers
  • Why Sales People Dislike CRM Software
  • Social Business is as Old as Business
  • Electric Cars are Cars
  • Being Stategic Every Day
  • Corporate Social Networks and Communities
  • The Power of Collaboration
  • Social Business: To measure or not to measure?
  • Great Product earns Loyalty, Great Service earns Customer Advocacy
  • Social CRM Use Cases for SMB [Expanded]
  • Augmented Customer Relationship
  • Customers Want to Spread the Good News
  • The Twitterfeed is Dead
  • Where are the Early Adopters of Social CRM?
  • Engaging with the Social Customer (Social Business Series V)
  • Business Lessons from the Free Software Community
  • My Personal Notes from CRM Evolution 2010
  • Men are from CustomerLand, Women are from VendorLand
  • Leadership in the Social Business Era (Social Business Series IV)
  • Where Social Leads Come From (Social Business Series III)

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