Marketing Cloud Platforms
The Social-ID integrates into Market Cloud Platforms to offer the customer identity for personalized customer engagement and for rich segmentation to feed marketing campaigns.
IBM Watson Campaign Automation
The Social-ID integrates into IBM UBX to offer social login to websites, mobile apps and free wifi. Also to capture social data and to transfer it to IBM Watson Campaign Automation to be used for personalized customer engagement. Read more about the integration with IBM UBX and Watson Campaign Automation.
Email Marketing Platforms
The Social-ID integrates into email marketing platforms to export segmented contact lists based on the customer identity, helping create personalized email content and improving the opening rate. The Social-ID integrates to IBM Watson Campaign Automation, to Sendgrid and MailChimp.
The Social-ID uses social login to integrate to Messenger and Coffee Bean Technology helps customers to develop engagement initiatives based on bots.
Marketing Audience Systems
The Social-ID creates very focused target market lists based on rich customer identity segmentation. These lists feed marketing advertising systems such as Facebook Custom Audiences or DMPs to improve the ROI of advertising or retargeting.
Social-ID integrates to e-commerce platforms such as IBM Watson Commerce, Magento, Vtex and others by adding social login for a one-click login and RaaS to register and capture the customer data. Integrating the Social-ID to your e-commerce also allows you to use the Social-ID plugins to improve the customer's experience.
The Social-ID integrates into recommendation engines to use the customer identity, the customer’s interests and preferences to offer products, services or content that are relevant to your customers.
iOS and Android
The Social-ID integrates into iOS and Android to offer social login for your mobile apps and to use the customer identity to personalize the app and its push notifications. It also offers development kits to simplify the integration.
The Social-ID integrates to CMS platforms such as Joomla and Wordpress to offer social login and engagement plugins.
Web Analytics Tools
The Social-ID integrates into analytics tools by using the customer identity data to track and analyze customer behavior and engagement in web properties.
Business Intelligence Tools
The Social-ID integrates into BI tools to explore deep customer base analysis to support informed decision processes by understanding the data.
The Social-ID has APIs to integrate with different CRM systems to enhance the customer identity and to add rich customer information into your CRM database. The Social-ID integrates into Salesforce.com and SugarCRM.
The Social-ID easily integrates with ERPs to bring more data to the customer identity and to help in marketing activities. The ERPs can also be fed by the customer identity data coming from the Social-ID.
Integrating the Social-ID into your customer service system allows you to use the customer identity to better know your customers and give them personalized attendance. This integration also improves the customer identity with more information.
Free WiFi Captive Portals
The Social-ID integrates into the free Wifi of retail stores, shopping centers, airports or public venues to identify customers and capture their social profile to offer engagement over the captive portal.
The platform integrates with main Wifi vendors including Cisco, HP-Aruba, Ruckus-Brocade, Zebra-Extreme Networks, Zyxel and others.
The social login for Wifi combined with the Single Sign On identifies and engages with customers who visited your website or mobile app.