The Social-ID comments enables customers to write comments on a specific product or page. The dashboard tells you what customers are engaged. Comments can be moderated to avoid spam or malicious content.
The Social-ID ratings and reviews allow customers to rate and to write reviews for a product, page or content. The Social-ID dashboard provides engagement analytics and content moderation.
Webforms are widgets installed on websites, mobile apps or Facebook canvas to capture custom data that is not available on social networks. This information is saved as part of the customer identity.